Refund Policy

Last updated May 25, 2026

LunEdu offers a full refund within 3 days of initial subscription activation. After 3 days, no refunds will be issued for the current billing period.

Eligibility for Refund

You are eligible for a full refund if:

You request the refund within 3 days of your initial subscription activation.
You contact us at support@luneduapp.com with your account email and reason for the refund request.

After the 3-Day Window

After 3 days from your initial subscription activation, no refunds will be issued for the current billing period. You may still cancel your subscription at any time, and your cancellation will take effect at the end of the current billing cycle — meaning you will retain access to LunEdu until the end of the period you have already paid for.

Cancellations

You can cancel your subscription at any time by:

Logging into your LunEdu account and navigating to account settings.
Contacting us at support@luneduapp.com.

Cancellations take effect at the end of the current billing cycle. Your subscription will not automatically renew after cancellation.

Account Suspension or Termination

LunEdu reserves the right to cancel or suspend accounts that violate our Terms and Conditions without refund. This includes but is not limited to accounts found cheating during proctored exams, creating multiple accounts to abuse free plan features, or otherwise violating our Prohibited Activities policy.

How to Request a Refund

To request a refund, email us at support@luneduapp.com within 3 days of your subscription start date. Please include:

Your account email address
Date of subscription
Reason for your refund request

We will process eligible refunds within 5–10 business days. Refunds will be returned to the original payment method used at the time of purchase.

Contact Us

LunEdu
Email: support@luneduapp.com
Website: https://luneduapp.com